To track Emirates ID with Zajel, you must understand the following concepts.
What is an Emirates ID?
An Emirates ID is the authorized and official Identity Card issued by the UAE government for every UAE citizen and resident. It is mandatory for everyone living in the UAE.
What is Zajel?
Zajel is a courier service provider in the UAE, commonly used for handling government-related document deliveries.
How is your Emirates ID connected to Zajel?
Zajel is a delivery management service provider in the UAE that has partnered with the ICA (Federal Authority for Identity and Citizenship) to distribute Emirates IDs to UAE citizens.
How to Track Emirates ID With Zajel?
After understanding the concept of the Emirates ID and Zajel courier in Dubai, learn the process to track your Emirates ID with Zajel.
Step 1: Access to the Official Zajel Portal
Access the official website of Zajel and visit the “Track & Trace” page. Here, you get access to the online tracking interface of Zajel courier services in Dubai.
Step 2: Feed 10-Digit AWB
In this step, you have to use the AWB number to track your Emirates ID. Feed the 10-digit AWB number you received via SMS/email or from the ICP portal. Click the “Track” option and proceed further.
Step 3: Pass Security Validation
Pass the necessary security verification required for your Emirates ID tracking queries. You must accurately supply only the last four numerical digits of the mobile number recorded in your original ICA application. This is a non-negotiable security measure that confirms your identity as the legitimate consignee.
Step 4: Track Status Through Zajel
Finally, you receive the delivery status. The status could either be Manifested, Dispatched, Out for Delivery, or Delivered. Further, we are going to discuss all these statuses.
What are the 4 Possible Statuses After You Track Emirates ID with Zajel
Now, let’s evaluate the 4 tracking statuses that can pop up while you check your Emirates ID delivery status.
Manifested
This means that your shipment number has been registered with Zajel, and the details have been uploaded. This depicts that Zajel has received the initial information.
Dispatched
This means that the parcel has already been dispatched from the Zajel delivery center and would soon reach the nearest processing hub.
Out for Delivery
This signifies that the delivery associate has already picked up your Emirates ID and will soon reach your doorstep to deliver the parcel.
Delivered
This means that the Emirates ID has been successfully delivered to the given address.
What to do if There is a Delay in Zajel’s Delivery Service?
Although Zajel offers you top-notch services, there can be unusual delays due to bad weather conditions, postal mismanagement, heavy traffic jams, and bad weather conditions.
Know what to do and who you can contact if there is a delay in the delivery of your Emirates ID.
Email ID
amer@dnrd.ae
khawla@zajel.com
Zajel Contact Number
8005111
+971 4 3139999
Office Address
1st Floor, Emirates Post Main Building, Hor Al Anz, Dubai, UAE
Post Office
For the safer side, visit the post office near you. Often, the post office nearby holds up the package. In this condition, you can visit the nearest post office to resolve the issue.
Check Tracking Status
At the very least, you can check the tracking status to know the whereabouts of your Emirates ID. There are fundamentally 4 methods of Zajel Courier Tracking in Dubai.
- Zajel Courier Tracking Dubai
- Zajel Tracking by Mobile Number
- Zajel Tracking App
Common Reason for Zajel Delivery Delays
There are a few reasons or loopholes due to which there is a delay in Zajel delivery.
Incorrect Mobile Number/Address
In case your mobile number or address is incorrect, the Zajel delivery partner will never be able to locate you.
High Business Demand
During peak hours, it becomes difficult for Zajel services to deliver at the same pace meanwhile catering to an equal volume of customers.
Delivery Attempt Missed
You gave the correct address and were ready with your mobile phone to answer the call. However, neither you could receive the call, nor were you available at the address. This is called a delivery attempt missed.
Technical Loopholes at ICP
System issues, printing delays, or backend technical errors at the ICP can slow down ID generation or handover to Zajel, causing delays before the shipment even enters courier processing.
Courier Routing Issues
There could be multiple courier routing issues, like traffic diversions, technical issues, system issues, server issues, and printing delays.
How to Avoid Delays?
Although any courier service can never assure a 100% delivery success, there are a few measures that can be taken to stay away from delivery delays.
Feed Correct Number & Address
A correct mobile number and delivery address would never mislead the Zajel delivery associate to the wrong location.
Stay Available on Call
If you, as a receiver, stay ready to receive the call of the Zajel delivery associate, there’s hardly any possibility of delivery being missed.
Track Constantly
Keep a constant track of delivery status. This will push you to stay alert and not miss the delivery of your Emirates ID.
Know the Cost to Build an App Like Zajel
Get the cost bifurcation of building an app like Zajel. Here, we have segmented the application into three categories.
- Simple
- Advanced
- Complex
| App Type | Key Features | Estimated Development Cost |
|---|---|---|
| Simple Courier Tracking App | - User login & registration | $15,000 – $25,000 |
| - Basic courier booking | ||
| - Manual tracking updates | ||
| - Simple UI/UX | ||
| - Basic notifications | ||
| - Admin panel with limited controls | ||
| Advanced Courier & Tracking App | - Real-time GPS tracking | $30,000 – $60,000 |
| - Push notifications | ||
| - Delivery agent app | ||
| - Route optimization | ||
| - Secure payment gateway | ||
| - Automated status updates | ||
| - Advanced admin dashboard | ||
| - Proof of delivery (POD) | ||
| - Multi-language support | ||
| Complex Courier & Logistics Management App | - AI-based route planning | $70,000 – $150,000+ |
| - Live geo-fencing & ETA calculation | ||
| - Fleet management | ||
| - Warehouse/inventory integration | ||
| - API integration with ERP/CRM | ||
| - Advanced analytics & reporting | ||
| - High-level security modules | ||
| - Multi-country operations | ||
| - Automated dispatch algorithms |
How can TechGropse Help You Build an App Like Zajel?
With 10+ years of experience and having worked on 3000+ projects, TechGropse offers quality-first mobile app development in Dubai.
Explore what we offer as a company, facilitating AI development in Dubai.
Full-Fledged App Development
As an all-round software development company in Dubai, we offer full-fledged development services, including app consultation, market research, requirement gathering, UI/UX, frontend/backend development, QA & testing, deployment & launch, support & maintenance services.
Real-Time Tracking Matrix
Zajel in the UAE is one of the few courier delivery applications that offer a very segmented and comprehensive real-time tracking matrix. The Zajel delivery tracking app offers basic 4 delivery statuses. Manifested (shipment has only been registered), Dispatched (shipment has been dispatched from Zajel delivery hub and will soon reach the nearest delivery center), Out for Delivery (The package has been out from the nearest delivery office), Delivered (the package has been delivered to the concerned person or the concerned address)
Advanced Delivery Management Features
As a preferred service provider in multiple marketplaces, we integrate an advanced delivery management system built with features like automated delivery person allocation, smart delivery scheduling, feedback management, performance tracking, live map update, GPS tracking, accurate shipment visibility, and real-time courier insights.
Scalable Cloud Architecture
A highly scalable cloud infrastructure allows you to manage heavy loads during peak hours of business. Such architecture supports quicker response and uninterrupted service delivery, simultaneously at multiple locations.
Third-Party API Integration
While building an app like Zajel, we integrate multiple third-party API functions, including Google Maps, multi-platform payment gateways, GPS services, and ICP integration. This facilitates secure transactions, location tracking, automated updates, and a feature-rich experience for customers, drivers, and admins.
Grade-1 Security Standards
TechGropse implements enterprise-grade security similar to Zajel’s infrastructure, using data encryption, secure authentication, role-based access, firewall protection, and GDPR-compliant practices. These safeguards protect personal information like Emirates ID details, addresses, and shipment logs, ensuring complete confidentiality and safe app usage for all users.
Maintainence & Support
Building an app is not sufficient. You must perform proper maintenance to sustain optimal performance. This includes feature updates, bug fixing, performance optimization, and server management for fast and secure delivery of services. As a leading mobile app development company, we offer an end-to-end app maintenance service that is best for courier delivery management apps.
Conclusion
Any courier brand may be good enough to partner with the Dubai Government for Emirates ID delivery services. Still, Zajel has that competitive edge that gives a seamless delivery experience to users. Right away, from checking the Emirates ID status to achieving a 99%+ success rate, Zajel is a delivery service provider that any entrepreneur should aspire to build like.
FAQs
Access the official Zajel website, enter the 10-digit AwB number, pass the security verification, and track the current delivery status of your Emirates ID.
You can find your Zajel tracking number in the SMS or email sent after your Emirates ID is printed and handed over to Zajel by the ICA/ICP. It is usually shared as an AWB (Air Waybill) number.
Ideally, Zajel delivers it within 2-5 working days from the time it receives it from ICP. However, certain reasons might cause delays in delivery.
Incorrect mobile number and address, high business demand, missed delivery attempt, technical flaws at ICP, and courier routing issues can cause delays in the delivery of the Emirates ID.
Manifested means your shipment has been registered with Zajel, and they have received the initial details.
You can track the latest delivery status through the Zajel app. Otherwise, connect through Email ID (amer@dnrd.ae, khawla@zajel.com) or Phone Number (8005111, +971 4 3139999). You can also visit the Office Address (1st Floor, Emirates Post Main Building, Hor Al Anz, Dubai, UAE) or the Post Office.
Yes. If the verification is confirmed, someone else can receive your Emirates ID on your behalf. The courier delivery boy will ask basic verification questions like the recipient’s name, mobile number, or signature to confirm delivery.
You can contact the Zajel customer service or visit the ICP Smart Services portal to update your delivery address.
If your Zajel tracking number isn’t working, it may not be activated yet, or the shipment may still be processing at ICP. Wait a few hours and try again. If the issue continues, verify the number from your SMS or ICP portal and contact Zajel support for assistance.
Zajel delivers from Monday to Saturday. The services are closed on Sundays.
Hello All, Aman Mishra has years of experience in the IT industry. His passion for helping people in all aspects of mobile app development. Therefore, He write several blogs that help the readers to get the appropriate information about mobile app development trends, technology, and many other aspects.In addition to providing mobile app development services in USA, he also provides maintenance & support services for businesses of all sizes. He tried to solve all their readers' queries and ensure that the given information would be helpful for them.
