Medical emergencies can occur anytime. After the pandemic, we see that heart attack is a common issue. Even teenagers and children are also facing this issue.
In order to prevent life on time it is required to have emergency services. Considering this situation, the demand for emergency medical services through phone calls is also increasing. As a result, the medical industry decided to launch ambulance dispatch management software.
This software helps the patient to get out-of-hospital medical care facilities to patients. In simple terms, patients need open ambulance dispatch software and book an ambulance with a couple of clicks in an emergency. After a few minutes, the ambulance will reach your doorstep. This is why the medical industry shows interest in building such applications.
If you want to serve the best to your patient, it is a good idea to invest in ambulance dispatch management software development. In this post, we will give a brief about ambulance dispatch software, unbeatable perks, features and process to build an ambulance dispatch software.
Table of Contents
An Overview of Ambulance Dispatch software
Ambulance dispatch software allows patients and their families to request ambulance services anytime and anywhere when they require. In simple terms, it is convenient for users to request an ambulance, keep real-time track and pay easily. As a result, users don’t have to wait for an ambulance in an emergency situation as they can book it through their smartphone.
It will save time and make it convenient to reach the hospital on time. Moreover, the medical industry improves services as well as generates more profit. It means this is profitable for both users and the medical industry. Henceforth, investing in ambulance dispatch software development is a great opportunity for you.
But when it comes to building such an app to serve the best to your patient, you have to seek the help of a mobile app development company that has a good reputation in the market. With years of experience and a team of dedicated professionals, they can easily work on your project and provide you the best solutions.
Unbeatable Perks of Ambulance Dispatch Software
No doubt that every second is important to save a life. So, when you face an emergency situation, it is an ideal choice to rely on ems dispatch software that can make all the difference in saving lives. There are numerous perks of an ambulance dispatch software that can make a significant impact on the overall efficiency of an ambulance service. Below are some of the great perks of EMS dispatch software development:
- Faster Response Time
The first advantage of ambulance dispatch software is faster response time. In simple terms, this software enables dispatchers to instantly locate the nearest available ambulance and assign it to a particular call. It assists in reducing the response time as well as ultimately saving more lives.
So, it is a good time for ambulance computer-aided dispatch software development. However, building such software is not an easier task, so you have to contact professionals who will assist you in every possible way.
- Real-Time Tracking
It allows ambulance services to track the location of their ambulance in real-time. In simple terms, it enables dispatchers to monitor the procedure of each ambulance, identify any delays or problems and make required adjustments to ensure timely arrival at the destination.
Henceforth, it is a good idea to build an ambulance dispatch software that helps to reach the patient to the hospital on time and save their lives. If you want to build an app, you have to hire dedicated developers who are experienced and knowledgeable to build a functional application.
- Optimised Routing
Another perk of ambulance dispatch apps is optimised routing. In simple terms, it automatically calculates the most efficient route for the ambulance to take based on real-time traffic data and other factors. It will reduce travel time and make sure that patients receive timely medical care.
- Improved Communication
Improved communication is another advantage of ambulance dispatch software. With the help of this software, it is easier to enable better communication between dispatchers, paramedics and hospital staff. This software allows for more accurate information sharing and improves the overall coordination of emergency response efforts.
This is why it is an ideal choice to invest your hard-earned money in ambulance computer-aided dispatch software that helps to reach the hospital on time.
- Enhance Record Keeping
Another great advantage of ambulance dispatch software is that it allows for better record-keeping of patient data, including medical history, treatment provided, and transport details. This will assist in improving patient care and making sure that accurate data is available for future reference.
- Increase Efficiency
Last but not least, another perk of ambulance dispatch software is that it increases efficiency. No doubt that ambulance dispatch software automates many of the manual procedures involved in dispatching ambulances, such as call-taking and resource allocation. This will reduce the workload of dispatchers and increase the overall efficiency of the ambulance service.
Overall, ambulance dispatch software can assist in improving the accuracy, speed, and efficiency of emergency medical services, leading to better patient outcomes and ultimately saving more lives.
Ambulance Dispatch Software: Must Have Features
As we are aware that ambulance dispatch software is critical in making sure that emergency medical services (EMS) are dispatched promptly and efficiently. But you know what makes it unique and useful? The answer is its features. Here are some must-have features for EMS software :
Patient Panel
1. Instant Ambulance Request
An emergency can occur at any time, so it is necessary to have an instant ambulance request feature that allows users to book an ambulance with one tap. After a few minutes, the ambulance will be at your doorstep. So, when deciding to invest in ambulance dispatch system software, make sure the application is included in your software.
In order to make the development process easier, you can contact a mobile app development company that is enabled to provide the best solutions to you.
2. Track Ambulance
This feature enables the users to trac-real time ambulance locations via their smartphone and help to find out an estimated time to arrival. Henceforth, it is required to have this feature in an app as it helps the users to know where the ambulance is and how much time it will take to reach their doorstep.
No matter if it is a paid or free ambulance dispatch software, users are searching for this feature. So you have to include it in your application.
3. Check Ambulance Packages
EMS dispatching software should have this feature as it allows the users to check various ambulance packages based on patients’ conditions. So you have to ensure that your application has this feature.
To do this job more efficiently, you can hire dedicated developers who are proficient in using new technologies and aware of the latest trends that can be implemented to build a functional and responsive application.
4. Rate & Reviews
Rate plays an essential role in the success of the project as it allows the users to share their experiences with others. So it is necessary to have this feature in your app. This will help the users to rate and share feedback for the ambulance services for other patients’ convenience.
So, when deciding to launch an emergency medical dispatch software make sure to include this feature to it. This will help them to share positive as well as negative feedback on the software.
5. Free Type
This feature enables the users to set a fee type whether they are looking for fixed charges or paying on distance from one place to another one. In order to include this functionality in EMS dispatch software you can seek the help of professionals.
As experts have years of experience and good knowledge so they will provide you ultimate solutions as per your requirements.
6. Fare Breakdown
Ambulance dispatch software should have a fare breakdown. As each patient is curious to know about the detailed breakdown fare list as it helps them to determine if it is budget friendly for them or not. So you have to include this feature in your app as it helps the users to check detailed breakdown fare lists after trip completion.
7. Pre-Defined Hospitals
Time is money and it is nonsense to waste it searching for the nearest hospital in an emergency. If your application has a predefined hospital it saves lots of time as it has a list of specific hospitals so users can easily find a hospital for treatment.
Thus, you need to make sure medical dispatch software has this feature that not only saves time but also helps the patient to get the best medical services on time.
8. Call the Driver
Sometimes ambulances get stuck in traffic and are unable to find the route to reach the exact location. In such a situation patients and their families get worried so it is required to have this feature. It will enable the users to call the driver from their phone by tapping on the call option available on the software. Having this feature, users can easily know the location of the driver.
9. First Announce
Your application should have this feature as it will help the users to notify the hospitals prior to arrival. As a result, they will get instant medical service. On the other hand, users can add medical records to physicians to understand the condition of the patient and provide the best solutions to them.
Driver Panel
Unlike the user panel, the driver panel is also an important part of medical dispatch software, it is required to have the necessary features for this application. For your help, we mentioned a list of required features below:
1. Driver Registration
This feature helps the drivers to register themselves on an app. So you have to include registration features in your app because it helps the drivers to include their basic information such as pictures and licences for approval.
If you decide to opt for android app development, it is good to include this required feature in your app. In order to make the job easier and more convenient, you can seek the help of professionals who will assist you from start to finish.
2. Update Availability Status
When deciding to build ambulance dispatch software, make sure that it has an update availability status feature as it allows the drivers to update their availability to accept the booking. They can accept and reject the booking as per their schedule. Thus, you have to include this functionality in your app.
3. Trip Details
This feature allows the drivers to find out new information from the application. Moreover, they are able to check previous trip history records of the same. So, when deciding to build an app, you have to include this feature in your application.
4. Payment History
Ambulance dispatch software should have a payment history feature because it will help the drivers to get the details of post-bookings and payment details with payment. As a result, they will get information on how much they earn in a month. So, don’t forget to include this function in your application.
5. Trip Invoice
You need to include a trip invoice in your Ambulance dispatch software as it generates a ride invoice that involves basic fare and taxes details. It means drivers don’t have to make a bill manually because the software automatically generates invoices.
Admin Panel
Apart from the driver panel, you have to include important features in the admin panel. For your help, we mentioned some features below:
1. User Management
You have to include this feature in your application as it will allow the admin to view and manage all the transport and user details from the medical transport script admin panel. To do this job successfully, you can seek the help of a mobile app development company that will provide you with ultimate solutions.
2. Driver and Vehicle management
This feature allows the admin to categorise drivers and vehicle details for approval and update the information.
3. Statistics
You have to include this feature in your app as it enables the admins to check running ambulances as well as ideal vehicle status to make an effective decision.
4. Manage Feedback Mechanisms
Having this feature it is easier to manage feedback status using the application. Moreover, developers can easily remove fake reviews from the server. So, you need to make sure that the app should have this feature.
5. Hospital Categories
When you decide to build ambulance dispatch software, it is necessary to include this feature that helps the admin to categorise the hospitals based on ailment treatments. As a result, users make an instant decision and choose the right hospital in an emergency situation.
Step-by-Step Guide to Build Ambulance Dispatch Software
Once you are aware of which features you have to include in your application, it is time to start the development process. However, app development is not a cakewalk. In such a scenario, you have to follow step by step. For your help, we mentioned all the steps to build an ambulance dispatch software
- Market Research
Prior to building an app, it is necessary to understand the requirements of the target market. In order to understand the target audience, you have to research their interest and identify the competitors.
- UI/UX Design
Now it is time to build professional designs for your software. Professional-looking software will attract the attention of people. In order to make the professional design you have to hire professionals who are proficient in doing this job.
- Choose Tech Stack
The tech stack is an essential part of app development, so when deciding to build ambulance dispatch software, you have to choose the appropriate tech stack. If you have a doubt, you can consult with a mobile app development company that will help you in every possible way.
- Hire Dedicated Developers
Once the designs are completed and the tech stack is selected it is time to hire dedicated developers who are proficient in building an app. If they have appropriate experience and skill sets they will make sure that you get the best solutions that you want for your business.
- Software Development
After that, you have to start the development process as soon as possible. In order to complete the development task you can contact a mobile app development company that is committed to providing you with ultimate solutions that meet your business requirements and your desire.
- Test and Launch the application
Once the development task is completed you have to make sure that there are no bugs or technical glitches. To confirm it, you can seek the help of QA testers who are well-versed in finding errors and fixing them on time. After making sure that everything is ok, you have to launch the application in the store. It will assist the users to download it easily.
Wrapping Up
In an emergency, it is really difficult to search for an ambulance to reach the hospital on time. But now you don’t have to worry about anything because it is easier to book an ambulance in a couple of clicks with the help of ambulance dispatch software.
With the help of this application, it is easy to book an ambulance to the doorstep. This is why the medical industry shows interest in building such applications. If you want to build an app, this blog may be helpful to you as above you will get the information about the perks, features, and steps to create an app.
But building an app is not an easier task as it requires a lot of aspects. In such a case you have to count a leading agency such as TechGropse that has a good track record. A trustworthy agency believes in providing the best solutions to their valuable clients, so they make sure of the quality as well as customer satisfaction. It means they never disappoint you at any cost.