As the high demand for on-demand services is high, the rising number of taxi booking app development services is high. Undoubtedly, it is hectic to wait for public transport every day. And all are not able to own their personal vehicle. Therefore, a taxi is the best option for them to reach their destination. But when it comes to booking a taxi, people prefer online applications.
The usage of smartphone apps for different day-to-day chores has increased as technology has advanced and people’s access to the internet has increased. As a result, the demand for taxi booking apps is becoming high. An app is handy to manage travel easily in the city without any obstacles. Moreover, a taxi booking app can save a lot on maintenance, insurance and parking.
In simple terms, taxi booking applications are great resources that are used by a wide range of users all across the world. It has an attractive business module for many entrepreneurs. This post will share a complete guide to building a taxi booking app, including features, advantages and many more things. To get all the details, let’s look at this blog.
Table of Contents
What is a Taxi Booking App?
A car booking app allows passengers to book a taxi with the help of an internet connection and an app interface. You know that there are two apps in which the first one is for and the other one is for passengers. Taxi booking applications like Ola and Uber have the same interface that allows passengers to experience an easy carpooling experience.
In simple terms, a taxi booking app is an online app to book an instant ride online. This application is usually designed to assist the passenger in entering every detail about the ride to allow the drivers to understand the drop location, ride type, and many more.
How Does On-Demand Taxi Booking App Work?
Generally, taxi booking apps are designed to connect passengers with available taxi drivers in their vicinity and offer a convenient way to request and book a taxi ride. Here’s a clear overview of how the taxi booking app works:
1. User Registration
First, users must download and install the application on their mobile phones. Then they have to create an account by providing some personal details.
2. Location Services
After that, the application uses the GPS features of the user’s smartphone to determine the current location accurately. This information is essential for finding nearby available taxis.
3. Taxi Availability
The application communicates with the server in order to identify nearby taxis that are available for booking. The server sends a request to taxi drivers logged into the application and operating in the user’s vicinity.
4. Taxi Driver Acceptance
Taxi drivers can accept or decline the ride based on availability and proximity to the user’s location. Once the driver accepts the request, the user will receive a notification with the driver’s details, name, image and vehicle information.
5. Ride Details
The application provides essential ride details to the users, such as the driver’s location on the map, estimated arrival time and the trip fare estimate. Moreover, the users can review this information and confirm or cancel the booking as required.
6. Real-Time Tracking
Once the booking is confirmed, the application initiates real-time tracking, allowing the users to monitor the driver’s location and ETA as they approach the pickup point.
7. Ride Completion
Once the user reaches their destination, the application will calculate the fare based on distance travelled and time taken. The users can also make payments directly through the application using the linked payment method.
8. Rating and Feedback
After completing the ride, users and drivers can rate each other and provide feedback within the application. On the basis of this feedback, it is easier to maintain the quality standard and improve the overall experience.
9. History and Receipts
The application always keeps a track record of the user’s ride history, pickup and drop-off locations, driver information, and any additional charges. The users are able to access this information for future reference, customer support purposes or expense tracking.
Benefits of Developing a Taxi Booking App
No doubt that taxi booking applications save time and give a great journey experience. As a result, cab booking app development has become more popular. You know that there are several advantages of taxi app development. Some of the advantages are listed below:
- Enhance Business Reach
The first and foremost advantage of building a taxi booking app is that it allows automobile companies to increase their reach. It makes it simple for them to reach out to potential consumers. Today’s generation uses smartphones, so they prefer to book taxis online using an app. A report shows that 60% of people use online taxi booking apps.
This is a huge amount that may assist an organization in attracting new clients. As a result, mobile taxi booking app development is the smartest way to get your business off the ground and attract more customers. It is a good idea to invest in taxi app development.
However, building an app is challenging, so you have to search for a taxi app development company committed to providing you with the ultimate solutions per your requirements. Moreover, they will ensure you get the best result within your budget.
- Increase Brand Credibility
It is obvious that brand recognition is essential to each and every company, especially for startups. It is extremely essential and has the ability to build or ruin your business. People are aware of their existence in the market and the services they offer worldwide because of their brand awareness.
Moreover, their choice to establish a taxi app allows them to grow their business in other cities and nations. You know that Uber’s yearly income is nearly 11-12 billion. It is a good idea to invest in taxi app development.
But many people still have the same question: how to make a taxi app. If you have the same concern, it is suggested to search for a leading taxi booking app development company or hire taxi app developers who are well experienced and knowledgeable in this field.
- Boost Customer Loyalty
A favourable brand image encourages clients to stay with an organization for a longer period of time. Additionally, the sort of services they provide is the second essential factor in gaining customer loyalty. A customer has a number of expectations and requirements from a firm.
In order to build good relationships with clients, companies must first discover their needs and then provide solutions to meet those requirements. Effective feedback mechanisms, which you can install in a taxi booking mobile application, help you identify such requirements.
Customers and drivers are able to share their experiences through feedback mechanisms. This will help them to realize that your firm cares about their requirements and interactions with them. Companies can convert their regular visitors into potential customers by including rich app features. If you also want this advantage, investing in cab booking app development is good.
- Increases Profit
In order to manage the business efficiently, many taxi drivers pay high commissions to the aggregator’s software. Building your own taxi booking app might save you money on commissions.
This will allow you to save money and increase the total profit of your business. An in-house taxi booking app will boost profit margins and expand your business exponentially. If you want to build your own but need to learn how to create a taxi app, getting in touch with experienced professionals in building mobile apps is a good idea.
- Increase Product Offerings
No doubt that every taxi company offers ride-sharing and taxi booking services regularly to their customers; by offering more product variety, you can add value to your business. With traditional services, you may offer a few unique alternatives, such as selecting their preferred car, drivers, etc. This will help you in attracting more customers.
Important Features In Taxi Booking App
Online taxi booking applications contain several features that make the ride of a customer and driver pleasant as possible. Below we mentioned some required features that must be included in the development of the taxi booking app. Let’s take a look at each of these items one by one.
1. Payment Integration
Taxi apps should have a payment system. With this amazing feature’s help, riders can pay without any difficulty. In simple terms, users are able to make payments through cash, UPI, and many other ways. It means they don’t have to worry about the payment because they have multiple options.
2. Geolocation
This feature allows users to see where the request was made. The riders can choose where they want to be picked up and reached. Meanwhile, riders are alerted of pickup requisition through geolocation, which they may accept or decline at leisure. In simple terms, this feature allows drivers and riders to connect with others close to them.
3. Onboarding
This is another essential feature you must include when investing in taxi app development. It allows drivers to show their availability. They may also use the application to sign up for riders, accept or reject them and go offline after signing off.
4. Booking
The booking feature helps users to book a taxi with a single swipe. Put a button or slider where users can book a cab in a few clicks. You have to include this feature in your app that gives the drivers permission to respond to the trip request with a simple tap.
So remember to include this functionality in your app. In order to make the development procedure easier and more efficient, you can seek the help of a mobile app development company committed to providing you with ultimate solutions.
5. Route Tracking
By including this feature in your app, you can provide a great experience to the users. In simple terms, users can verify the route they are being driven on with this feature. Users can also cancel or report to the app’s administrators if they see their taxi is following a different route.
Route tracking is a type of map navigation that gives permission to go to your destination without any hassle. In simple terms, this is a fantastic tool for drivers.
6. Ride Scheduling
This feature helps the users to reserve taxi services in advance. In simple terms, you may reserve a taxi by specifying the time and date and a driver will be assigned to that slot. Users will get a confirmation email after they have scheduled a ride. You will require a calendar plugin and a timetable for this.
7. Push Notifications
You must also include a push notification feature that allows you to communicate with your users and drivers. This feature will give the panel’s administrator permission to send users messages about schemes, special deals, or client retention. It will improve client retention by increasing consumer engagement.
8. Saved Destinations
This is an amazing functionality of a taxi booking app. With the help of this feature, users can save places they visit on a frequent basis with this feature. It might be their place of business, home address, or any other location where they frequently travel. It means you have to include this feature in your app.
9. Security
Security is the primary concern for each user. Therefore, you have to include this feature in your app. As we all know, taxi booking apps provide all the information, such as the driver’s name, contact number, taxi number, and many more, so that when the cab arrives, they know he’s the one. It makes sure that users will reach their destination on time safely.
10. Ratings
This feature is beneficial for both drivers and passengers. With the help of this amazing feature, passengers are able to rate their overall satisfaction with the taxi journey. Moreover, drivers can also share their experiences in this section.
Detailed Process of Taxi App Development
No doubt that building a taxi booking app involves several steps, including planning, design, development, and testing. Here are basic steps you can follow to build a taxi booking app:
- Define the App’s Requirements
When building an app, it is necessary to define the application’s requirements. Once you know the requirements, it is easier to proceed to the next step. So, first of all, you have to define the requirements of your application.
- Market Research
The next step of taxi app development is to conduct market research in order to understand your target audience, industry trends, and competition. You need to identify your application’s unique selling points and value propositions to stand out in the market.
- Design User Interface
You have to create visually appealing and intuitive UI designs for your application. You must focus on building a seamless user experience by considering factors such as ease of use, responsiveness across different devices, and navigation.
- Tech Stack
Tech stack plays an important role in the success of a project. So when deciding to invest in taxi app development, it is necessary to choose the right technology. It will help you in building a functional and easy-to-use app.
- Features
In order to build a taxi booking app like Uber, you have to choose the required features. Features make sure that the user will enjoy the application. Therefore, when building an app, you must choose the features accordingly.
- Hire Dedicated Developers
You have to hire dedicated developers proficient in building innovative, robust, and user-friendly applications. Moreover, experienced developers will provide you with maintenance and support services.
How Much Does It Cost To Create an Online Taxi Booking App Like Uber?
Do you want to know how much it costs to build a taxi booking app? If yes, remember that taxi app development costs depend upon various factors. Moreover, every business has different needs, so it is difficult to determine how much you have to pay.
The major factors affecting the taxi app development cost are the development team, location, core expertise, the number of features to integrate, and many more. These are the major cost-affecting factors that must be considered while deciding to build a taxi booking app. Once you choose foreign countries, you have to pay more than Asian countries.
For your help, we mentioned a table below that will give you an idea of taxi booking app development cost basis on different locations.
| Countries | Taxi App Development Hourly Cost |
| USA | $45-$120 Per Hour |
| Africa | $30-$100 Per Hour |
| Europe | $40-$80 Pe Hour |
| India | $15-$50 Per Hour |
However, before you make any final decision, you need to understand these are rough estimations. For real estimations, you have to consult with a taxi app development company that will give the answer to your questions according to your business requirements.
Final Note
Over the years, uber clone app development has become popular. But when building a functional taxi booking app, there are several aspects such as framework, features, tech stack, and many more things.
Therefore, it is challenging for non-technical people to build a functional app. In such a scenario, you have to search for a taxi app development company committed to providing you with the ultimate solutions per your requirements.
FAQs
1. What is the process of taxi booking app development?
In order to build a taxi booking app like Uber, the first step is discovery, market research, and development with testing and deployment procedure.
2. How much does maintaining an app cost?
The average maintenance cost of taxi app development is 10-20% of the initial cost per year if there are any new requirements to be added, and only you have to fix the technical glitches.
3. How much time does it take to develop an app?
The app development time depends on several factors, such as complexity, features, framework, and project size.
4. How much does it cost to build a taxi booking app?
Taxi app development cost depends on several factors such as complexity, number of features, location of developers, experience and many other factors.